Get help with a new accident, an existing claim or a general enquiry.
Get help with a new accident, an existing claim or a general enquiry.
We’ll be even quicker if you have the following to hand:
Prefer to report it online? It only takes a couple of minutes.
Have your claim reference ready if possible.
Tell us how we can help and a member of our team will get back to you as soon as possible.
Here are answers to some of the most common questions drivers ask before starting their claim.
We provide a suitable like-for-like replacement vehicle wherever possible — usually a similar size and class to your own. You keep the vehicle for the duration of repairs or until your claim is settled if your car is written off.
No, not at all. Simply speaking to us for advice or guidance has no impact on your insurance policy or no-claims discount. We only proceed with a claim if you choose to.
No. We manage all the paperwork, negotiations, and communication. You don’t need to speak to the other driver or deal with their insurer at any point.
In most non-fault claims, your no-claims bonus and claims history can remain protected because we deal directly with the at-fault insurer instead of claiming through your own policy.
We gather supporting evidence including photos, dashcam footage, witness statements and repair reports to help establish liability. Our experienced claims team handles these situations regularly and works to protect your position throughout the claim.